If you have ever had downtime someone will have asked ‘Why are our systems down?’. The bottom line is, you shouldn’t have downtime. You shouldn’t need to ask.
Three critical questions need to be asked if you truly want zero downtime.
- What causes our business to experience downtime?
- What does that cost our business?
- How can our business avoid it?
There are 10 Hidden Risk “IT Plagues” (not including locusts and slaying of the first born) that potentially affect Business critical infrastructure ultimately causing downtime :-
- Power Cut
- Burglary or Theft of Servers, Desktops or Phones
- A Cyber Attack like Ransomware
- File, App or Email Server Failure
- Telephone system failure
- Internet Connectivity Failure
- Fried Desktop Computer
- Legal and Compliance Issues around Data Protection GDPR and IT Security
When we look at a typical business turning over £1,000,000 based on an 8x5x50 operational hours per year, we can estimate the potential of each hour’s operational production at around £500 an hour. What’s your downtime cost?
When they inevitably go wrong who do you call? A plumber? An electrician? The emergency services? Your lawyer? Your telephony provider? Your ISP?
Multiple points of failure requiring multiple points of solutions creates multiple layers of complexity making disaster recovery a nightmare. So why aim for recovery under those circumstance when avoidance is a much better direction to go in the first place?
Avoiding disaster in the first place requires a single end-to-end solution to mitigate and avoid downtime risks. Ideally you would have a fully managed secure ecosystem of Tools, Connectivity, Telephony and Cloud services for your encrypted Desktop’s, Tablets and Phones directly connected to Private Dedicated Cloud Servers. That way, when one or more of the above Ten Plagues strikes, your business experiences no downtime. Simple.
That’s what we do for our clients, day in and day out. They don’t know the meaning of downtime. Neither should you.